Success in grocery retail is increasingly dependent on a customer-first approach. That’s why the most competitive retailers are using Data Intelligence to understand and meet the expectations of modern consumers. As shopping journeys shift fluidly across digital and physical channels, Data Intelligence provides a comprehensive, actionable view of customer behavior at every touchpoint. It goes beyond simply collecting individual bits of data to help retailers to connect and apply first-party data from online, in-store, and mobile interactions. Through greater Contextualized Commerce, grocers can deliver the type of customer experiences that drive growth while also boosting operational efficiency. 
 
In this session, you’ll learn how to bridge digital and physical touchpoints to create high-touch, personalized experiences that elevate customer engagement, streamline operations, and enhance profitability. Through real-world case studies, we’ll show you how to harness data-driven strategies to anticipate customer needs, improve efficiency, and turn every interaction into a revenue opportunity. Join us to explore smarter data strategies that strengthen customer connections and create new pathways to greater profitability.

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